CTM Software

Customer Service

Our goal is to provide excellent customer support. Each service request is tracked and monitored from first contact to final resolution. We provide an escalation process, based on problem severity, to ensure that all customers critical issues are quickly resolved.

Customer Support Hours Open 7 Days a week!

Monday - Friday

8:00am to 8:00pm Mountain Time

Saturday and Sunday

8:30am to 5:30pm Mountain Time

Closed on the following holidays

  • New Years Days
  • Martin Luther King Jr. Day
  • President's Day
  • Easter
  • Memorial Day
  • Juneteenth
  • Independence Day (4th of July)
  • Labor Day
  • Thanksgiving
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

Support will close at 5PM MT on the following days:

  • Friday before Memorial Day
  • Friday before Labor Day
  • New Year's Eve
Copyright © 2017 CTM Software, Corp.